NightVisionHome.com is a division of Unified Optics Corporation. Please note that all charges, payments and shipments will be made under our corporate name. This will reflect on your Invoice, Credit Card billing statements, package labels, packing slips and all email correspondence.
Many of our products are subject to export restrictions per US ITAR regulations. Please visit our ITAR Export Regulations page for details. If you have any questions or concerns regarding this matter we urge you to contact one of our sales agents before placing your order.
D.O.A. (Dead on Arrival) Policy
Here at Unified Optics Corp., we take all possible steps to ensure the products you receive are complete and in working condition. Products from the factory are checked to make sure all components are present and we check all Image Intensifiers and Thermal units to make sure they are performing to our high standards before shipping. However, if the product should arrive D.O.A., the customer must report it to us within seventy two (72) hours of receipt and we will gladly expedite an exchange of the product if the following conditions are met:
- The product was not modified or disassembled in any way as to void the factory warranty.
- The customer contacted us in a timely fashion and was issued a Return Merchandise Authorization (RMA) number.
Please keep in mind: We cannot accept physically damaged product. If the packaging is reasonably damaged (enough to believe the product inside suffered damage as well), do not accept delivery from the carrier. If delivery was accepted, and the product was damaged, Unified Optics should be notified within forty eight (48) hours of receipt, at which point we will assist the customer in contacting the carrier and invoking the insurance policy. Each incident will be handled on a case by case basis. Unified Optics will take all necessary and rational steps to correct the problem in dealing with D.O.A. products.
Refund Policy
The customer has fifteen (15) days after product purchase to request a refund. All products falling outside the D.O.A. policy are subject to a 15% restocking fee. This fee is charged because all return units are sent back to the factory for inspection, recalibration, refurbishment, and repackaging. We advise customers to purchase products from Unified Optics Corp. with care and consult one of our experienced agents for guidance on the application or capability of a product. Shipping costs are not refundable.
Each refund will be treated on a case by case basis depending on circumstances. Refund requests must be reported to Unified Optics Corp. by contacting sales@unifiedoptics.com along with the invoice number and contact information. No return shipments will be accepted by Unified Optics Corp. without an RMA. It is under the full discretion of Unified Optics Corp. to allow or deny refunds which fall outside the scope of this policy.
Unified Optics Corp. will always protect your privacy. We only share data required in the ordinary course of consumer business, including information necessary for validation of credit transactions, verification of identity, shipping and billing addresses, tracking orders and visitors, obtainment of payment, marketing and merchandising efforts, improvement of your consumer experience, and other data as described in this Policy. Information will not be shared with parties outside of those that require the specific data to perform their function in the relative processes.
Personal Information
If you only browse Unified Optics Corp.‘s website, there is no need for you to provide any personal information. However, if you choose to purchase an item from us or provide us with your personal information through live chat, forums, testimonials, reviews, feedback forms, or other means, you consent to the transfer and storage of the personal information you choose to provide. This information allows us to supply you with a consumer experiences tailored to your specific needs.
We may request or retain the following for our database:
- Your Name
- Bill-To and Ship-To Information
- Contact Information, including Email Address and Telephone Number
- Financial and Credit Information, as needed
- Order Information
- Information Specific to Individual Customers
- Export Compliance and Domestic Compliance Certifications
- End Use, End User, Country of Ultimate Destination Information
- Any Information Required by the U.S. Department of State or the U.S. Department of Commerce for Export Licensing
- Identifications or Employers, as needed to verify law enforcement, military or professional status
- Internet Protocol Address
Unified Optics Corp. maintains a private customer database for its own company business purposes and marketing efforts. If you do not wish to receive our email updates, you may remove your email address from our mailing list by following the instructions outlined in the promotional and informational emails.
Unified Optics Corp. collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you. - To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
By doing business with Unified Optics Corp. you consent to the implementation of the policies set forth herein. By denying access to any required personal information for the completion or verification of a transaction, participation in live chat, forums, testimonials, reviews, feedback forms, or other information required to communicate with Unified Optics Corp., you relinquish your ability to transact with Unified Optics Corp..
Unified Optics Corp.will not sell or share your personal information with other non-affiliated companies or persons. However, under the following circumstances, and as permitted by law, we may be required to share your personal information:
- Unified Optics Corp.provides information as needed to take action regarding any subpoenas, court orders, legal process, enforceable governmental requests, legal claims or to comply with any applicable laws or regulations. Unified Optics Corp. reserves the right to disclose your personal information to exercise any legal rights or to defend against any legal claims.
- Unified Optics Corp. shares information as may be required to assist law enforcement investigations, to prevent illegal activity and to aid actions against illegal activity. Additionally, Unified Optics Corp. shares information, as permitted by law, to safeguard the reputation and integrity of Unified Optics Corp., to prevent any harm to rights or property of our customers or Unified Optics Corp. and to address any issues arising out of or associated with fraud.
- If Unified Optics Corp. is acquired by or merges with any other company or entity, your personal information may be transferred to any parent companies, subsidiaries, affiliates or successors of Unified Optics Corp. as a result of the acquisition or merger.
- Unified Optics Corp. may share information to address security, technical or customer service concerns or to implement any policies or terms and conditions of our websites or transactions, and as stated in any instructional manuals accompanying our products.
- Unified Optics Corp. may provide your information to our trusted service providers who work under confidentiality and non-disclosure agreements or assist with our business operations. Such companies may support our marketing techniques or maintain services necessary for fulfillment or completion of orders.
- Unified Optics Corp. may share information as needed for the processing, tracking and fulfillment of any orders, as well as to collect fees and resolve any issues with payments or transactions.
- Unified Optics Corp. may use your personal information to provide you with important marketing or promotional notices and to improve our marketing efforts or website design.
- Unified Optics Corp. shares information with other third parties when necessary to improve your consumer experience.
- Please note that “personal information” refers to any information that can be used to identify a specific person, not anonymous or confidential information about a user.
Unified Optics Corp. reserves the right to exchange individual credit data and credit experience in the same manner as any other company or organization may do in the ordinary course of business. Exchanging information may be necessary for payment processing, verification purposes and fraud prevention, etc. This Policy protects order processes on the Internet, promotes individual responsibility and protects consumers. Unified Optics Corp. takes essential measures to ensure your credit data is secure and is only disclosed to authorized persons or entities.
Unified Optics Corp. ensures the secure transmission of your personal information during the ordering process. We take the necessary steps to ensure that our ordering process is up-to-date, secure, and capable of protecting your personal information from unauthorized persons or entities.
When you visit Unified Optics Corp.’s website information about your visit may automatically be received through data collection tools and methodologies used in the ordinary course of business. These tools are utilized to improve the quality of our service and provide you with the most user-friendly experience possible.
We may provide links to other sites or services outside of the Unified Optics Corp. website for your reference or use. Unified Optics Corp. may not have any affiliation with these sites or services and you should review the privacy policies associated with these sites or services before conducting any transactions with them. Unified Optics Corp. is not responsible for the privacy policies of any external sites or services that our customers may choose to pursue.
Unified Optics Corp. reserves the right to make changes to this Policy as necessary and without notifying users. It is the responsibility of the user/ customer to carefully read all Policies before consenting to the terms therein.
Disclaimer
There are certain risks in using any information, software, or products found on the Internet; and Unified Optics Corp. cautions you to make certain that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.
Visitors to this Web Site assume all responsibility and risk for the use of this Web Site. Information published on this Web Site is provided without charge as a convenience to visitors, to be used for informational purposes only. NOTHING IN THIS WEB SITE CONSTITUTES A RECOMMENDATION OR ENDORSEMENT OF ANY ITEM, PRODUCT OR BRAND.
ALTHOUGH REASONABLE CARE HAS BEEN TAKEN WITH REGARD TO THIS SITE’S CONTENT, Unified Optics Corp. DOES NOT WARRANT OR REPRESENT THAT THIS SITE’S CONTENT IS ACCURATE, COMPLETE, OR UP-TO-DATE, NOR DOES IT WARRANT OR REPRESENT THAT ACCESS TO AND USE OF THIS SITE OR THE SERVER WHICH MAKES IT AVAILABLE WILL BE UNINTERRUPTED, ERROR-FREE, AND FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT OF THIS SITE MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS FOR WHICH Unified Optics Corp. ASSUMES NO RESPONSIBILITY.
ALL OF THE MATERIALS PROVIDED HEREIN, INCLUDING ALL OF THE MATERIALS AVAILABLE ON THIRD PARTY SITES, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, Unified Optics Corp. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Warranty Disclaimer
Factory Warranty information is provided, where applicable, for individual products in their item descriptions listed on the site. Unified Optics Corp. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Unified Optics Corp. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Unified Optics Corp. is not responsible for any infections, contaminations, delay in operation or transmission, line failure, errors, omissions, interruptions, or defects arising out of your use of this site or with respect to the material provided and/or contained on this site.
In no event shall Unified Optics Corp. be liable for any special, direct, indirect, incidental, or consequential damages, or any other damages of any kind, resulting from whatever cause, including but not limited to loss of use, loss profits, or loss of data, whether in an action under theories of contract, negligence, strict liability, or otherwise, arising out of or in any way in connection with the use of or inability to use the information or materials on, or accessed through, the Unified Optics Corp. web site.
Notwithstanding the above, in no event shall Unified Optics Corp.’s total liability to you for any and all claims, damages, losses, and causes of action exceed the amounts paid to Unified Optics Corp. by you in connection with the transaction claimed by you to give rise to your claim.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Unified Optics Corp. products) shall be in the state or federal courts located in San Francisco County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Unified Optics Corp. products) must be commenced within one (1) year after the claim or cause of action arises. Unified Optics Corp.’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Unified Optics Corp. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Indemnification
You agree to indemnify, defend, and hold harmless Unified Optics Corp., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
