Terms and Conditions

    NightVisionHome.com is a division of Unified Optics Corporation. Please note that all charges, payments and shipments will be made under our corporate name. This will reflect on your Invoice, Credit Card billing statements, package labels, packing slips and all email correspondence.

    Many of our products are subject to export restrictions per US ITAR regulations.  Please visit our ITAR Export Regulations page for details. If you have any questions or concerns regarding this matter we urge you to contact one of our sales agents before placing your order.

    D.O.A. (Dead on Arrival) Policy

    Here at Unified Optics Corp., we take all possible steps to ensure the products you receive are complete and in working condition.  Products from the factory are checked to make sure all components are present and we check all Image Intensifiers and Thermal units to make sure they are performing to our high standards before shipping.  However, if the product should arrive D.O.A., the customer must report it to us within seventy two (72) hours of receipt and we will gladly expedite an exchange of the product if the following conditions are met:

    • The product was not modified or disassembled in any way as to void the factory warranty.
    • The customer contacted us in a timely fashion and was issued a Return Merchandise Authorization (RMA) number.

    Please keep in mind: We cannot accept physically damaged product.  If the packaging is reasonably damaged (enough to believe the product inside suffered damage as well), do not accept delivery from the carrier.  If delivery was accepted, and the product was damaged, Unified Optics should be notified within forty eight (48) hours of receipt, at which point we will assist the customer in contacting the carrier and invoking the insurance policy. Each incident will be handled on a case by case basis.  Unified Optics will take all necessary and rational steps to correct the problem in dealing with D.O.A. products.

    Refund Policy

    The customer has fifteen (15) days after product purchase to request a refund.  All products falling outside the D.O.A. policy are subject to a 15% restocking fee.  This fee is charged because all return units are sent back to the factory for inspection, recalibration, refurbishment, and repackaging.  We advise customers to purchase products from Unified Optics Corp. with care and consult one of our experienced agents for guidance on the application or capability of a product. Shipping costs are not refundable.

    Each refund will be treated on a case by case basis depending on circumstances.  Refund requests must be reported to Unified Optics Corp. by contacting sales@unifiedoptics.com along with the invoice number and contact information. No return shipments will be accepted by Unified Optics Corp. without an RMA. It is under the full discretion of Unified Optics Corp. to allow or deny refunds which fall outside the scope of this policy.

    Unified Optics Corp. will always protect your privacy. We only share data required in the ordinary course of consumer business, including information necessary for validation of credit transactions, verification of identity, shipping and billing addresses, tracking orders and visitors, obtainment of payment, marketing and merchandising efforts, improvement of your consumer experience, and other data as described in this Policy. Information will not be shared with parties outside of those that require the specific data to perform their function in the relative processes.

    Personal Information

    If you only browse Unified Optics Corp.‘s website, there is no need for you to provide any personal information. However, if you choose to purchase an item from us or provide us with your personal information through live chat, forums, testimonials, reviews, feedback forms, or other means, you consent to the transfer and storage of the personal information you choose to provide. This information allows us to supply you with a consumer experiences tailored to your specific needs.

    We may request or retain the following for our database:

    • Your Name
    • Bill-To and Ship-To Information
    • Contact Information, including Email Address and Telephone Number
    • Financial and Credit Information, as needed
    • Order Information
    • Information Specific to Individual Customers
    • Export Compliance and Domestic Compliance Certifications
    • End Use, End User, Country of Ultimate Destination Information
    • Any Information Required by the U.S. Department of State or the U.S. Department of Commerce for Export Licensing
    • Identifications or Employers, as needed to verify law enforcement, military or professional status
    • Internet Protocol Address

    Unified Optics Corp. maintains a private customer database for its own company business purposes and marketing efforts. If you do not wish to receive our email updates, you may remove your email address from our mailing list by following the instructions outlined in the promotional and informational emails.

    Unified Optics Corp. collects and uses Users personal information for the following purposes:

    • To improve customer service
      Your information helps us to more effectively respond to your customer service requests and support needs.
    • To improve our Site
      We continually strive to improve our website offerings based on the information and feedback we receive from you.
    • To process transactions
      We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • To send periodic emails
      The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

    By doing business with Unified Optics Corp. you consent to the implementation of the policies set forth herein. By denying access to any required personal information for the completion or verification of a transaction, participation in live chat, forums, testimonials, reviews, feedback forms, or other information required to communicate with Unified Optics Corp., you relinquish your ability to transact with Unified Optics Corp..

    Unified Optics Corp.will not sell or share your personal information with other non-affiliated companies or persons. However, under the following circumstances, and as permitted by law, we may be required to share your personal information:

    • Unified Optics Corp.provides information as needed to take action regarding any subpoenas, court orders, legal process, enforceable governmental requests, legal claims or to comply with any applicable laws or regulations. Unified Optics Corp. reserves the right to disclose your personal information to exercise any legal rights or to defend against any legal claims.
    • Unified Optics Corp. shares information as may be required to assist law enforcement investigations, to prevent illegal activity and to aid actions against illegal activity. Additionally, Unified Optics Corp. shares information, as permitted by law, to safeguard the reputation and integrity of Unified Optics Corp., to prevent any harm to rights or property of our customers or Unified Optics Corp. and to address any issues arising out of or associated with fraud.
    • If Unified Optics Corp. is acquired by or merges with any other company or entity, your personal information may be transferred to any parent companies, subsidiaries, affiliates or successors of Unified Optics Corp. as a result of the acquisition or merger.
    • Unified Optics Corp. may share information to address security, technical or customer service concerns or to implement any policies or terms and conditions of our websites or transactions, and as stated in any instructional manuals accompanying our products.
    • Unified Optics Corp. may provide your information to our trusted service providers who work under confidentiality and non-disclosure agreements or assist with our business operations. Such companies may support our marketing techniques or maintain services necessary for fulfillment or completion of orders.
    • Unified Optics Corp. may share information as needed for the processing, tracking and fulfillment of any orders, as well as to collect fees and resolve any issues with payments or transactions.
    • Unified Optics Corp. may use your personal information to provide you with important marketing or promotional notices and to improve our marketing efforts or website design.
    • Unified Optics Corp. shares information with other third parties when necessary to improve your consumer experience.
    • Please note that “personal information” refers to any information that can be used to identify a specific person, not anonymous or confidential information about a user.

    Unified Optics Corp. reserves the right to exchange individual credit data and credit experience in the same manner as any other company or organization may do in the ordinary course of business. Exchanging information may be necessary for payment processing, verification purposes and fraud prevention, etc. This Policy protects order processes on the Internet, promotes individual responsibility and protects consumers. Unified Optics Corp. takes essential measures to ensure your credit data is secure and is only disclosed to authorized persons or entities.

    Unified Optics Corp. ensures the secure transmission of your personal information during the ordering process. We take the necessary steps to ensure that our ordering process is up-to-date, secure, and capable of protecting your personal information from unauthorized persons or entities.

    When you visit Unified Optics Corp.’s website information about your visit may automatically be received through data collection tools and methodologies used in the ordinary course of business. These tools are utilized to improve the quality of our service and provide you with the most user-friendly experience possible.

    We may provide links to other sites or services outside of the Unified Optics Corp. website for your reference or use. Unified Optics Corp. may not have any affiliation with these sites or services and you should review the privacy policies associated with these sites or services before conducting any transactions with them. Unified Optics Corp. is not responsible for the privacy policies of any external sites or services that our customers may choose to pursue.

    Unified Optics Corp. reserves the right to make changes to this Policy as necessary and without notifying users. It is the responsibility of the user/ customer to carefully read all Policies before consenting to the terms therein.

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